Privacy Policy

1. Who We Are

Reserva ("we", "us", "our") provides predictive capital analytics tools for independent professionals. This policy describes what personal data we collect when you interact with our website or use our services, why we collect it, how long we retain it, and what rights you have regarding that data.

2. Data We Collect

Depending on how you interact with Reserva, we may collect the following categories of information:

• Contact details you provide, such as name, email address, and phone number, when you submit an inquiry or request access.
• Account information, including login credentials and profile settings, if you register for a service.
• Financial or business inputs you voluntarily enter into our tools for the purpose of generating analytics or projections.
• Technical data such as IP address, browser type, device identifiers, and pages visited, collected automatically through standard web logging.
• Communications you send us, including support requests and feedback.

3. How We Use Your Data

We use collected data for purposes that may include:

• Providing, operating, and maintaining our website and analytics tools.
• Responding to inquiries submitted through contact or access request forms.
• Improving the reliability, security, and usability of our services.
• Meeting legal, regulatory, or contractual obligations applicable to our business.
• Sending administrative communications related to your account or requests, where applicable.

4. Legal Basis for Processing

Where the General Data Protection Regulation (GDPR / DSGVO) applies, we rely on one or more of the following legal bases: your consent, the necessity of processing to perform a contract with you, our legitimate interests in operating and improving our services, and compliance with legal obligations. Where processing relies on consent, you may withdraw that consent at any time.

5. Cookies and Similar Technologies

Our website may use cookies or similar technologies to support core functionality, remember preferences, and understand aggregate usage patterns. You can control cookie settings through your browser. Disabling certain cookies may affect the functionality of parts of the site.

6. Data Sharing and Disclosure

We do not sell personal data. We may share information with:

• Service providers who support our infrastructure, hosting, or communications, under contractual confidentiality obligations.
• Professional advisors, such as legal or accounting consultants, where necessary for our business operations.
• Public authorities, where disclosure is required to comply with applicable law or a valid legal process.
• A successor entity in connection with a merger, acquisition, or sale of business assets, subject to continued confidentiality protections.

7. International Data Transfers

Where data is transferred outside the European Economic Area, we aim to ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent mechanisms recognized under applicable data protection law.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this policy, including satisfying any legal, accounting, or reporting requirements. Retention periods may vary depending on the type of data and the context of collection.

9. Data Security

We implement reasonable technical and organizational measures designed to protect personal data against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Your Rights

Subject to applicable law, you may have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data, subject to legal retention obligations.
• Object to or restrict certain types of processing.
• Request a portable copy of your data in a structured, machine-readable format.
• Withdraw previously given consent at any time.
• Lodge a complaint with a competent data protection supervisory authority.

To exercise any of these rights, please contact us using the details on our Contact page.

11. Children's Privacy

Our services are intended for independent professionals and business users. We do not knowingly collect personal data from children, and our services are not directed at individuals under the age of 18.

12. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies independently.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Material changes will be indicated by updating the revision date at the top of this page. Continued use of our services after such changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please reach out via our Contact page, or write to us at the address listed in the footer below.